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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Building Questions >> Am I being ripped off? https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1516749057 Message started by endreas on Jan 23^rd, 2018, 11:10pm

Title: Am I being ripped off?
Post by endreas on Jan 23^rd, 2018, 11:10pm

I had a contract to replace a single flat garage roof plus covering a small extension made up through a third party . £3,600. This was supposed to be a weeks' work to ensure all seals /seams were good as previous roof was leaking. This was supposed to have a 10year guarantee against leaks. The work started and finished in one day, it was seriously tested under very wet weather conditions last weeks, we had a raging storm. There is more water coming into the garage than before!

The contract was done through a third party to protect me from cowboys and overcharging. I have not paid yet. I have a feeling the rushed job has compromised the workmanship. There was also damage caused to an outside door which now lets in water!

I expected a roof to last this time, it was a saved for investment. I hope someone can give an opinion, this is distressing me a lot.

Title: Re: Am I being ripped off?
Post by Lectrician on Jan 24^th, 2018, 6:27am

If the roof is leaking, it is clearly not fit for purpose. I wouldn't be handing over any money until it is sorted. I expect the job has been subbed out in a rush.

You need to complain to your point of contact and give them the chance to correct any defects.

Is it a firm local to you? Well known? A national?

Title: Re: Am I being ripped off?
Post by endreas on Jan 24^th, 2018, 10:20am

The people who made the contract are coming out this morning. There are more leaks after the rainstorm last night.

I've been ripped off so many times by local tradesmen, why a third party wrote out a contract this time.

It's a local tradesman. After my experiences with builders and tradesmen no money will be paid until the job is done properly this time. I suspect this tradesman was not a roofer as he claimed.

Title: Re: Am I being ripped off?
Post by thescruff on Jan 24^th, 2018, 11:16am

What material did they use to cover the roof?

Title: Re: Am I being ripped off?
Post by Joopster on Jun 12^th, 2018, 6:54pm

It sounds like the quoted for a week’s work and it only took one day: so yes, I’d consider that being ripped off! £3600 might be about right for a week.

Why don’t you point that out to them, and suggest they put in some extra time to fix the leaks?