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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Alarms, Phones, Aerials, CCTV & Datacomms >> WARNING: tiscali pipex migrations https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1204415918 Message started by plugwash on Mar 1^st, 2008, 11:58pm

Title: WARNING: tiscali pipex migrations
Post by plugwash on Mar 1^st, 2008, 11:58pm

any pipex users might want to be aware that thier provider (well most of it) has been taken over by tiscali, there has been (and it may still be ongoing) an effort to migrate customers from tiscali to pipex. At best this means paying pipex prices (at the higher end of the market) for tiscali quality of service (at just about the bottom of the market). At worst it means totally f*cked up connections.

I would strongly advise any customers of pipex or the providers they bought out (nildram.f2s, switch2,toucan,bulldog) to start planning thier migrations ASAP.

http://www.theregister.co.uk/2008/01/28/tiscali_pipex_migrations/

Title: Re: WARNING: tiscali pipex migrations
Post by CWatters on Mar 2^nd, 2008, 7:57pm

We'e been with Plusnet for two years http://www.plus.net/ Not the cheapest but our connection has been fine and reliable. More so in the last year than in the first. They did our house move a year ago and that was complicated by a lack of a working phone line at the new place so the move stalled for a few months while BT got their act together. Throught the process I had to mail them several times and usually got a reply same day - but then we aren't on their cheapest rate. Haven't needed to contact support for a nine months.

Title: Re: WARNING: tiscali pipex migrations
Post by Lectrician on Mar 2^nd, 2008, 8:13pm

I have been with pipex for many years. I have four sites with pipex, one at our main offices, and 3 at collegues offices.

We have all noticed recently that the connections are dropping at times, and we also notice a speed drop. However.....Our main office connection was only a 2M connection due to pricing issues on a business line, and since the last drop we seem to have jumped upto the 8M service.

I believe we have been shifted around on the network, and will have to wait and see how it goes...

I have always been happy with Pipex. The main reason for using them was that a static IP was free, and we use these to create LAN to LAN VPN's between all our locations.

Title: Re: WARNING: tiscali pipex migrations
Post by plugwash on Mar 2^nd, 2008, 10:00pm

Lectrician wrote on Mar 2^nd, 2008, 8:13pm:

Our main office connection was only a 2M connection due to pricing issues on a business line, and since the last drop we seem to have jumped upto the 8M service.

I think most of the LLU providers including tiscali don't bother to fix sync speeds, they just let the DSL hardware sync up at whatever the highest speed it can manage turns out to be. Its not as if it costs them any more to do that.

Far more interesting than the sync speed (unless the sync speed goes appallingly low like mine did) is the throughput that you can actually get.

Title: Re: WARNING: tiscali pipex migrations
Post by Lectrician on Mar 2^nd, 2008, 10:15pm

plugwash wrote on Mar 2^nd, 2008, 10:00pm:

Lectrician wrote on Mar 2^nd, 2008, 8:13pm:

Our main office connection was only a 2M connection due to pricing issues on a business line, and since the last drop we seem to have jumped upto the 8M service.

Yea, it was the traffic I was concerned about, and I have noticed a difference at home recently. I have not noticed a difference at work, but I do not use the work computers for anything too bandwidth hungry, and not usually during peak (evening) times.