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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Plumbing Questions >> Question regarding boiler installation paperwork https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1778165767 Message started by rododd on May 7^th, 2026, 3:56pm

Title: Question regarding boiler installation paperwork
Post by rododd on May 7^th, 2026, 3:56pm

Hi,
We've just had a new boiler installed, and when coming to register it guarantee with it's maker.

We were told the checklist and installation record should have been completed by the installer at the point of installation. It wasn't, I've got back to the installer, and he's been somewhat shifty about it.

So should this have been done on installation? And is there any reason why it would'nt have been done?

Thanks
Rod

Title: Re: Question regarding boiler installation paperwork
Post by woodsmith on May 9^th, 2026, 7:40am

Yes, the installer should have done this as part of the commissioning process, my guess is they may not be registered. I’m guessing this is a gas boiler, so check on the Gas safe website to see if they are registered and they should be able to help you get this sorted. If the person wasn’t registered you need to get the installation checked by someone who is pronto!

Title: Re: Question regarding boiler installation paperwork
Post by rododd on May 9^th, 2026, 3:48pm

Thanks for getting back to me. Yes, they are registered & we got through a cert in the post. But do the other details need to be filled in too?

Rod

Title: Re: Question regarding boiler installation paperwork
Post by woodsmith on May 9^th, 2026, 6:33pm

Sometimes they include an auto-filled checklist with the certificate? If he is registered I can’t see why he didn’t do this, it’s just part of the installation and commissioning process.