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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl Public Forum >> The Forum >> Service Status - Website problems https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1337082692 Message started by Lectrician on May 15^th, 2012, 12:51pm

Title: Service Status - Website problems
Post by Lectrician on May 15^th, 2012, 12:51pm

Our server hosts, Fasthosting, are experiencing some problems with DNS at the moment, and some users may find our site is inaccessible.

I myself found I could no longer access the site from certain PC's.

At the moment, Googles DNS servers still recognise askthetrades.co.uk, and this is how I have been accessing the site until our hosts locate their problem. This problem affects several of their hosted sites and so is a priority issue.

If you would like to try a different DNS server, you can double click your network icon in the system tray, click properties, double click TCP/IP and then change the default DNS servers to 8.8.8.8 and 8.8.4.4. These servers currently still route correctly to askthetrades.co.uk

[gallery fullsize]Lectrician/1337093597.png[/gallery]

Title: Re: Service Status - Website problems
Post by Lectrician on May 15^th, 2012, 3:50pm

Message from hosts:

Quote:

Date/Time: 15/05/2012 10:10:08
We have identified an issue with the external resolution of streamlinedns.co.uk which may be affecting some customer websites and email access. We are working on a fix as our highest priority. We sincerely apologise to affected customers.

10:58 - This issue has now been resolved. However due to DNS propagation, some customers may still be impacted locally for a period of up to 24 hours. We again apologise for any inconvenience caused.