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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Alarms, Phones, Aerials, CCTV & Datacomms >> bcm element manager https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1355853452 Message started by davie on Dec 18^th, 2012, 5:57pm

Title: bcm element manager
Post by davie on Dec 18^th, 2012, 5:57pm

Element manager is the software required to program the BCM . I have it on my laptop , but my customer wants it on her PC in the office ( ie -on the LAN ) . Could anyone advise me on how this is done ?

Many thanks

Title: Re: bcm element manager
Post by thescruff on Dec 18^th, 2012, 7:35pm

I would have thought sticking it on a portable HD and drag and drop it on the PC.

See what the others have to say.

Title: Re: bcm element manager
Post by Lectrician on Dec 18^th, 2012, 7:52pm

Assuming we are talking a BT Nortel PBX here.

You can download the software for free, there is no charge. There should be a CD left in the CCU too.

http://btbusiness.custhelp.com/app/answers/detail/a_id/17024

The CCU will need to have an IP address assigned to it, and it must be in the same subnet as the LAN the PC in on. If you do not fully understand networking, and there are servers involved, it is best to get their IP guy to tell you what IP to assign.

Title: Re: bcm element manager
Post by davie on Dec 29^th, 2012, 5:43pm

Thanks for that . Their IT guy advised me to check the customers ip address , and simply change the BCM ip address to something within the ip range . I then managed to talk to the BCM ,and download the software . Cheers n Happy new year !

Title: Re: bcm element manager
Post by Lectrician on Dec 29^th, 2012, 6:13pm

Glad it works,

Usually, PC's will have dynamic IP's which may change when they connect to the LAN, being assigned from a DHCP pool of addresses either in the router or server.

Items such as PBX's, Printers, Scanners, CCTV etc should usually be given a static IP in the same subnet (range), these static IP's being excluded from the DHCP pool or reserved to prevent them being given out to dynamic clients. This would cause a conflict.

As yours is, you may find it gives no problems, as long as you kept clear of the DHCP range. If you only went a couple IP's different to the customers PC, you may find a second, third, fourth PC may end up conflicting with your IP, causing problems for both the PC and the PBX.