Ask The Trades - Print Page

Ask The Trades
https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Alarms, Phones, Aerials, CCTV & Datacomms >> BT Versatility Transfer https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1366615422 Message started by davie on Apr 22^nd, 2013, 8:23am

Title: BT Versatility Transfer
Post by davie on Apr 22^nd, 2013, 8:23am

Hi ,I wonder if anyone can help with this . A customer recently had a samsung ceased , and a Vers provided . 4 chans of isdn . When the reception transfers a call , there is a delay of 2-3 seconds before the call is connected . As you can imagine , they are not best pleased ! Also , when a call is put on hold , and the holder goes back to talk to the incoming caller , again ,the delay . This is happening with all xtns. I spoke to someone in BT , and he says the settings in the xchange , but considering it happens when the caller is put on hold , I doubt this .
Any help most welcome .