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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Alarms, Phones, Aerials, CCTV & Datacomms >> lg gdk 34i https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1381774991 Message started by davie on Oct 14^th, 2013, 7:23pm

Title: lg gdk 34i
Post by davie on Oct 14^th, 2013, 7:23pm

A customer has asked me to install their LG system , after diconnecting it and moving it themselves . I am not familiar with this system ,however I have connected the xtns ok . The problem is with their VoiceMail . The cust advises me that it was put on/off from xtn 100 by pressing the VM key . His xtn ( & presumably the whole system) is in VM mode . Does anyone know how to put VM on /off . There are no lines on the system yet --Bt didn't turn up ! Thanks for any help .

Title: Re: lg gdk 34i
Post by Lectrician on Oct 14^th, 2013, 7:40pm

Not a system I have done a lot of work on.

Have all the extensions gone back as they were, including the original phones? His extension gone back to him (100) with HIS own phone? Key programming could be in different places on different extensions. you may be pressing VM, but actually pressing a key progammed for something else?

Title: Re: lg gdk 34i
Post by davie on Oct 15^th, 2013, 7:10am

yes, th customer was x100 , and he is still x100 . Although the wiring has been cut away , when I checked his sckt , there was 1 pr on it on 2-5. , and the phone works ok , except for the vm .

Title: Re: lg gdk 34i
Post by Lectrician on Oct 15^th, 2013, 4:12pm

LG systems do only use one pair for the digital extensions (and only one pair if using SLT phones, but from a different card).

The extensions key programming etc is stored in the system, so if he has used someone elses phone, and they had the VM key programmed to a different button, his phone would not work as expected (if you see what I mean).

I assume the VM key is just a standard programmable key? One of the LED keys on the these phones?

http://www.allcommstelecommunications.co.uk/images/lg5.jpg[/img][img]

Can't reallyt think of anything else that would disrupt the operation if not programming changes have been made, and everything has just been physical moved. Not sure if the line not being live could perhaps affect it :-/