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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Alarms, Phones, Aerials, CCTV & Datacomms >> bt versatility notification of system voicemail https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1453900234 Message started by courtlandkevin on Jan 27^th, 2016, 1:10pm

Title: bt versatility notification of system voicemail
Post by courtlandkevin on Jan 27^th, 2016, 1:10pm

If i turn on system voice-mail, the system works and will record a message if the call isn't answered. My problem is that the only handset that lights up to notify us that there is a system voice-mail is the programming handset (ext20). This isn't much use, as this extension is located in only one office so wouldn't be noticed by anyone else in the building. Is there a way of showing the notification on all handsets, or even specific handsets, when there is a system mailbox message. WE also have personal voice-mail enabled which does show up on the individuals handset (i would be willing to loose the personal voicemail if needed, to get the notification of the main system mailbox message waiting on all the handsets. all the handsets are either v8 feature phones or vip voip phones.

Title: Re: bt versatility notification of system voicemail
Post by Lectrician on Jan 27^th, 2016, 8:35pm

Sadly not, this is a limitation of this now rather outdated system,

x20 is the only one that will receive the LED and top line text notification. You can however access the mailbox from any extension (as you can any mailbox) by using the extension mailbox number 0 instead of an extension number.

Title: Re: bt versatility notification of system voicemail
Post by courtlandkevin on Jan 28^th, 2016, 8:55am

Thanks, that does seem like a fairly basic function missing from what is otherwise a very flexible system. Thanks for your help. I guess the only option is to move extension 20 to a more visible location.