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https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl DIY Forum >> Alarms, Phones, Aerials, CCTV & Datacomms >> BT Versatility Voicemail - yet more! https://www.askthetrades.co.uk/cgi-bin/yabb/YaBB.pl?num=1466687441 Message started by GWM42 on Jun 23^rd, 2016, 2:10pm

Title: BT Versatility Voicemail - yet more!
Post by GWM42 on Jun 23^rd, 2016, 2:10pm

Hi, recently installed a s/h Versatility system in my office. One isdn line set p-mp, two V8 extensions and a voicemail module. Everything works fine except I cannot get the voicemail to work on incoming calls. When I follow the programming as per the book, when it comes to nominating lines, it only offers me Access 1. Should I be seeing lines there? Forgive my ignorance, but I have limited Telecom skills. Any suggestions warmly welcomed.

Title: Re: BT Versatility Voicemail - yet more!
Post by Lectrician on Jun 24^th, 2016, 9:26pm

With ISDN, you program the accesses, not lines. Access 1 would be your first ISDN line, so both line 1 and 2.

You only need to program this for auto attendant though, voicemail works on a per extension basis, or per ring group basis, not per line.

Not used the vers for sometime now, but make sure your manual relates to your version. There were a couple large variations in versions.