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bt Versatiltiy extension has gone (Read 2230 times)
acstec
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bt Versatiltiy extension has gone
Jul 7th, 2011, 8:42pm
 
During the additon of a new extension (27) we noted intermittent faults when dialing into the extension

The extension is able to dial out int and ext calls but when dialling in a message shows on the v8 phone saying 'the extension has gone'

We have tried swapping the handsets and the fault still exists

Has anyone ever come across this fault I will be back onsite sunday to reset the system and carry out some further program based tests.

Many Thanks in advance

Kev
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Lectrician
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Braunton, North Devon, United Kingdom
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Re: bt Versatiltiy extension has gone
Reply #1 - Jul 7th, 2011, 10:18pm
 
Off the top of my head, check the ext has not been diverted elsewhere?
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acstec
Re: bt Versatiltiy extension has gone
Reply #2 - Jul 8th, 2011, 1:14pm
 
Thanks lectrician,

I had a quick look remotely but will be able to test better this weekend I'll let you know how I get on

Cheers

Kev
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