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win media player (Read 4574 times)
supersparky
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win media player
Nov 6th, 2005, 11:18pm
 
Windows Media Player Error Message Help

You've encountered error message C00D277F while using Windows Media Player. The following information might help you troubleshoot the issue.


Cannot perform the requested action
Windows Media Player cannot perform the requested action because a problem occurred with the Windows Media Digital Rights Management (DRM) components on your computer.

DRM is the technology used to protect files from unauthorized distribution or playback. Online stores that allow you to purchase and download songs or videos typically sell files that are protected.

Windows Media DRM might not work properly if you replace certain hardware components in your computer. In this scenario, the Windows Media DRM components might interpret the hardware change as an unauthorized attempt to use protected digital media files on a different computer.


ok, its right, i have a new CPU and M/board.....

so how the kerf*** do i fix it? microsoft arent helpfull here either...

cheers

ss
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CWatters
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Re: win media player
Reply #1 - Nov 7th, 2005, 10:14am
 
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supersparky
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Re: win media player
Reply #2 - Nov 7th, 2005, 10:58pm
 
cheers but still get errors both ways trying to update the ferking thing!!!

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Re: win media player
Reply #3 - Nov 7th, 2005, 11:04pm
 
MS say this but I suspect it's no help. It suggests putting your hardware back the way it was!

http://support.microsoft.com/?kbid=891664

Do you get this error all the time or just when playing protected content?





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Re: win media player
Reply #4 - Nov 8th, 2005, 8:06am
 
just when trying to buy and d/load music! Cry

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Re: win media player
Reply #5 - Nov 8th, 2005, 1:38pm
 
I think what's currently happening is that when you download something it checks to see if what's in the DRM folder matches the hardware (and it doesn't because you had to replace the hardware).

I've read that MS knowledge base article again.. I think if you follow it from step 3 it should work but you will probably loose access to previously downloaded protected music.

You might be able to recover some licences if you backed them up prior to changing the hardware but see the note in step 1).
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Re: win media player
Reply #6 - Nov 8th, 2005, 4:34pm
 
Hardly worth bothering with DRM and legit downloads when this can happen, in anycase I think you're limited as to what you can do with the files, you seem to know more about it CW, is this the case?
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Re: win media player
Reply #7 - Nov 8th, 2005, 7:18pm
 
Cw, tried it and it works! top man cheers

will see if it works with the older music i downloaded, if not meh, its on me phone anyway  Grin

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Re: win media player
Reply #8 - Nov 8th, 2005, 10:59pm
 
Quote:
Hardly worth bothering with DRM and legit downloads when this can happen, in anycase I think you're limited as to what you can do with the files, you seem to know more about it CW, is this the case?


My understanding is that the licence files contain information about the PC used to download it. The idea being to prevent you copying the music and the license onto to a friends PC.

Windows Media Player allows you to backup some licenses so that you can reload them onto your computer after repairing (eg changing) faulty hardware... but you have to make those backups before making the repair.

How it knows the difference between a different PC and a repaired PC is anyones guess. It's probably similar to microsofts "Activation" scheme - that allows you to change some items of hardware without requiring you to prove it's the still the same PC.
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