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e mail printing. (Read 10452 times)
trowelhead
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e mail printing.
Dec 24th, 2005, 5:20pm
 
When i try to print an e mail the following appears:-

        an error has occured in the script on this page

        line    1344

        char   1

        error  unspecified error

        code  0

        url     res://c:\windows\system 32\shdoclc.dll/preview.dlg

                          do you want to continue running scripts on this page

                                   yes       no

Pressing yes or no makes no difference and as far as i'm aware (unless the bloody kids have done something  ) no programs have been removed or any new software installed!

Any ideas chaps?
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scotspark
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Re: e mail printing.
Reply #1 - Dec 24th, 2005, 5:21pm
 
copy and paste into word??????????
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Lurch
Re: e mail printing.
Reply #2 - Dec 24th, 2005, 5:30pm
 
Hit it. Grin

Does it do it on all emails or just one?
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trowelhead
Re: e mail printing.
Reply #3 - Dec 24th, 2005, 5:49pm
 
Unfortunately i dont have word!(only got 60 day trial when i bought pc ,robbing gits  Angry )
Yes it (the error message) appears when trying to print any e-mail,otherwise printing anything else is ok. Roll Eyes
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scotspark
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Re: e mail printing.
Reply #4 - Dec 24th, 2005, 6:11pm
 
don't you have any wordprocessing software.

you could use notebook Undecided

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JerryD
Re: e mail printing.
Reply #5 - Dec 24th, 2005, 8:08pm
 
No Word!  I'm speechless!  Grin
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Lurch
Re: e mail printing.
Reply #6 - Dec 24th, 2005, 8:28pm
 
If you don't have office and don't fancy paying for it (don't blame you) use Open Office. Completely 100% free and pretty darn top notch really. Wink

As for the non printing, sounds like an issue with the email client, not sure why. What is it? Tried re-installing it after exporting your pst files?
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CWatters
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Re: e mail printing.
Reply #7 - Dec 25th, 2005, 12:38pm
 
Google suggests this might be due to some spyware called Surfairy. See this thread...

http://forums.computeractive.co.uk/thread.jsp?forum=6&thread=74763&message=50573...

Microsoft say..
http://support.microsoft.com/?kbid=811165
..but ony mention IE not OE.

If that doesn't work there seems to be another suggested solution here but it requires you to mess with the registry...

http://www.thetechguide.com/forum/index.php?showtopic=12556&pid=21876&mode=threa...


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« Last Edit: Dec 25th, 2005, 12:40pm by CWatters »  
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tellondon
Re: e mail printing.
Reply #8 - Dec 26th, 2005, 2:54am
 
I see the office 2003 student and teachers edition is on sale for just under £90 now, if you buy it on amazon or the PCworld site you dont have to prove your a teacher or a student, im going to order it for my new computer
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Lectrician
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Re: e mail printing.
Reply #9 - Dec 26th, 2005, 9:39am
 
Are you using web-based email Trowelhead?  If so, it would be IE that would need looking at...
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« Last Edit: Dec 26th, 2005, 2:15pm by Lectrician »  

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trowelhead
Re: e mail printing.
Reply #10 - Dec 26th, 2005, 1:24pm
 

The thing with this problem is it just 'appeared'.One day could print next day couldn't! As i say i have no probs printing anything else.
Might look into the teacher/student word,although i begrudge paying for it and not realising when i bought the pc (just 1 year ago) that word was only on a 60 day trial and then 'deactivates' and becomes useless!
At the moment i have the Easy Office from QVC,not bad at all,could this be the problem?Do you need a certain word processing software to print in OE?

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Lurch
Re: e mail printing.
Reply #11 - Dec 26th, 2005, 1:44pm
 
Did you miss, or dismiss, the OpenOffice link? As I mentioned, free. Smiley

You don't need any other software to print from OE.

Are you going to answer any of the questions above or are you not really bothering to read any responses?
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trowelhead
Re: e mail printing.
Reply #12 - Dec 26th, 2005, 2:31pm
 
Sorry LURCH,just finished downloading and installing  OPEN OFFICE and i still get the same error message!
The first link(about surf fairy doesn't open,thanks CW) but i'm trying other spyware sites as we speak
Give us a chance and chill out Lurch Wink
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trowelhead
Re: e mail printing.
Reply #13 - Dec 26th, 2005, 2:33pm
 
ps, your website comes up with a german error message,or is it me again!  Cry
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Lurch
Re: e mail printing.
Reply #14 - Dec 26th, 2005, 2:58pm
 
Nope, websites down for maintenance. Smiley

On the OOo front, it won't just make OE 'work', it's an alternative to MS Office so you can use it for the copy and paste route.

Can't say as I've used OE for a while tbh and haven't come across your particular problem. I've used Mozilla Thunderbird for years.

And, chilling out, not my style! Grin
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trowelhead
Re: e mail printing.
Reply #15 - Dec 26th, 2005, 8:22pm
 
Not too clever with pc's Lectrician,but any e-mail,whether sent say by you or sent by a 'web company' (confirmation e-mails etc) will not print! Roll Eyes
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Lectrician
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Re: e mail printing.
Reply #16 - Dec 26th, 2005, 9:06pm
 
when you collect your mail, do you logon to a website belonging to your service provider(or hotmail), or do you use microsoft outlook (or similar).
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