Ask The Trades - e mail printing.

trowelhead

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e mail printing.
Dec 24^th, 2005, 5:20pm

When i try to print an e mail the following appears:-

an error has occured in the script on this page

line 1344

char 1

error unspecified error

code 0

url res://c:\windows\system 32\shdoclc.dll/preview.dlg

do you want to continue running scripts on this page

yes no

Pressing yes or no makes no difference and as far as i'm aware (unless the bloody kids have done something ) no programs have been removed or any new software installed!

Any ideas chaps?

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scotspark Trade Member Offline mmmmm it's gonna cost you!! Posts: 3074 Total Thanks: 10 For This Post: 0 scotland Scotland Gender: Trade: Electrician	Re: e mail printing. Reply #1 - Dec 24^th, 2005, 5:21pm copy and paste into word??????????
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Lurch GDPR opt-out Total Thanks: 10 For This Post: 0	Re: e mail printing. Reply #2 - Dec 24^th, 2005, 5:30pm Hit it. Does it do it on all emails or just one?
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trowelhead GDPR opt-out Total Thanks: 10 For This Post: 0	Re: e mail printing. Reply #3 - Dec 24^th, 2005, 5:49pm Unfortunately i dont have word!(only got 60 day trial when i bought pc ,robbing gits ) Yes it (the error message) appears when trying to print any e-mail,otherwise printing anything else is ok.
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scotspark Trade Member Offline mmmmm it's gonna cost you!! Posts: 3074 Total Thanks: 10 For This Post: 0 scotland Scotland Gender: Trade: Electrician	Re: e mail printing. Reply #4 - Dec 24^th, 2005, 6:11pm don't you have any wordprocessing software. you could use notebook
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JerryD GDPR opt-out Total Thanks: 10 For This Post: 0	Re: e mail printing. Reply #5 - Dec 24^th, 2005, 8:08pm No Word! I'm speechless!
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Lurch GDPR opt-out Total Thanks: 10 For This Post: 0	Re: e mail printing. Reply #6 - Dec 24^th, 2005, 8:28pm If you don't have office and don't fancy paying for it (don't blame you) use Open Office. Completely 100% free and pretty darn top notch really. As for the non printing, sounds like an issue with the email client, not sure why. What is it? Tried re-installing it after exporting your pst files?
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CWatters

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Re: e mail printing.
Reply #7 - Dec 25^th, 2005, 12:38pm

Google suggests this might be due to some spyware called Surfairy. See this thread...

http://forums.computeractive.co.uk/thread.jsp?forum=6&thread=74763&message=50573...

Microsoft say..
http://support.microsoft.com/?kbid=811165
..but ony mention IE not OE.

If that doesn't work there seems to be another suggested solution here but it requires you to mess with the registry...

http://www.thetechguide.com/forum/index.php?showtopic=12556&pid=21876&mode=threa...

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« Last Edit: Dec 25^th, 2005, 12:40pm by CWatters »

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tellondon GDPR opt-out Total Thanks: 58 For This Post: 0	Re: e mail printing. Reply #8 - Dec 26^th, 2005, 2:54am I see the office 2003 student and teachers edition is on sale for just under £90 now, if you buy it on amazon or the PCworld site you dont have to prove your a teacher or a student, im going to order it for my new computer
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Lectrician Administrator Trade Member Author Offline Ask The Trades Posts: 8814 Total Thanks: 109 For This Post: 0 Braunton, North Devon United Kingdom Gender: Trade: Electrician	Re: e mail printing. Reply #9 - Dec 26^th, 2005, 9:39am Are you using web-based email Trowelhead? If so, it would be IE that would need looking at...
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trowelhead

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Re: e mail printing.
Reply #10 - Dec 26^th, 2005, 1:24pm

The thing with this problem is it just 'appeared'.One day could print next day couldn't! As i say i have no probs printing anything else.
Might look into the teacher/student word,although i begrudge paying for it and not realising when i bought the pc (just 1 year ago) that word was only on a 60 day trial and then 'deactivates' and becomes useless!
At the moment i have the Easy Office from QVC,not bad at all,could this be the problem?Do you need a certain word processing software to print in OE?

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Lurch GDPR opt-out Total Thanks: 109 For This Post: 0	Re: e mail printing. Reply #11 - Dec 26^th, 2005, 1:44pm Did you miss, or dismiss, the OpenOffice link? As I mentioned, free. You don't need any other software to print from OE. Are you going to answer any of the questions above or are you not really bothering to read any responses?
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trowelhead GDPR opt-out Total Thanks: 109 For This Post: 0	Re: e mail printing. Reply #12 - Dec 26^th, 2005, 2:31pm Sorry LURCH,just finished downloading and installing OPEN OFFICE and i still get the same error message! The first link(about surf fairy doesn't open,thanks CW) but i'm trying other spyware sites as we speak Give us a chance and chill out Lurch
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trowelhead GDPR opt-out Total Thanks: 109 For This Post: 0	Re: e mail printing. Reply #13 - Dec 26^th, 2005, 2:33pm ps, your website comes up with a german error message,or is it me again!
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Lurch GDPR opt-out Total Thanks: 109 For This Post: 0	Re: e mail printing. Reply #14 - Dec 26^th, 2005, 2:58pm Nope, websites down for maintenance. On the OOo front, it won't just make OE 'work', it's an alternative to MS Office so you can use it for the copy and paste route. Can't say as I've used OE for a while tbh and haven't come across your particular problem. I've used Mozilla Thunderbird for years. And, chilling out, not my style!
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trowelhead GDPR opt-out Total Thanks: 109 For This Post: 0	Re: e mail printing. Reply #15 - Dec 26^th, 2005, 8:22pm Not too clever with pc's Lectrician,but any e-mail,whether sent say by you or sent by a 'web company' (confirmation e-mails etc) will not print!
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Lectrician Administrator Trade Member Author Offline Ask The Trades Posts: 8814 Total Thanks: 109 For This Post: 0 Braunton, North Devon United Kingdom Gender: Trade: Electrician	Re: e mail printing. Reply #16 - Dec 26^th, 2005, 9:06pm when you collect your mail, do you logon to a website belonging to your service provider(or hotmail), or do you use microsoft outlook (or similar).
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trowelhead GDPR opt-out Total Thanks: 109 For This Post: 0	Re: e mail printing. Reply #17 - Dec 26^th, 2005, 9:44pm I use outlook express 6. On the surfairy front i've done the scans and looked up the options in the registry etc as described in various help sections on spyware sites and it appears not to be the problem.Might remove and reinstall the printer software and see if that helps,or is that a waste of time?
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Lurch

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Re: e mail printing.
Reply #18 - Dec 26^th, 2005, 9:58pm

[quote author=trowelhead link=1135444804/15#17 date=1135633476]Might remove and reinstall the printer software and see if that helps,or is that a waste of time? Roll Eyes

[/quote]

Worth a try. I'd remove and reinstall OE first though, if other programs are printing fine then the printer software is probably OK. (NB, removing and reinstalling OE may remove all your mail and mail settings, google for guides on how to export all your mail folders and account settings before removeing the program).

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CWatters Super Member Offline "Daddy fick it" says James Posts: 5150 Total Thanks: 58 For This Post: 0 Gender:	Re: e mail printing. Reply #19 - Dec 27^th, 2005, 5:42pm New one to try.... http://www.mcse.ms/message1696634.html says.. Go to Start \| Run and type regsvr32 ole32.dll
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CWatters

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Re: e mail printing.
Reply #20 - Dec 27^th, 2005, 5:47pm

For what it's worth...

Google suggests lots of people have had the same problem.. See...

http://www.google.com/search?hl=en&q=%22an+error+has+occured+in+the+script+on+th...

The problem is that the solutions proposed work for some people and not others.

If this is an XP box you could also try a system restore back to an earlier date.

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trowelhead GDPR opt-out Total Thanks: 58 For This Post: 0	Re: e mail printing. Reply #21 - Dec 29^th, 2005, 6:10pm Nice one CWatters,worked first time. Thanks to everyone who helped.
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