ive checked the manual again,fault code 33 says
fan error (low rpm)

thanks for the help

Low fan rpm probably means no fan rpm (eg it's stopped/broken).  Speak to the person you bought it from first. Don't let him fob you off with "speak to the manufacturer". He's the seller and it's his responsibility to sort it under sale of goods act at least for some poorly defined initial period (28 days?). Goods must be of "merchantable quality" and all that. In the electronics industry very early failures are called infant mortality. Might simply be a connector not fully mated at the factory that's quickly worked loose.