Ask The Trades - BT VERSATILITY SETUP PROBLEM

Welcome, Guest. Please Login or Register

	May 6^th, 2024, 6:15am
View recently thanked users View top thanked users

Quote: A conscience is what hurts when all your other parts feel so good.

Ask The Trades › DIY Forum › Alarms, Phones, Aerials, CCTV & Datacomms › BT VERSATILITY SETUP PROBLEM

(Moderator: Lectrician) - (Moderator Group: Board Moderator)

< Previous Topic | Next Topic >

Pages: 1

BT VERSATILITY SETUP PROBLEM (Read 8125 times)

Fluffy100

GDPR opt-out

BT VERSATILITY SETUP PROBLEM
Dec 13^th, 2011, 3:24pm

Hello All!
Newbie to this forum!

I have installed a BT Versatility syetem on 2 x Isdn lines (giving me 4 channels) with one BT V8 Feature phone and 4 x 325 handsets. As there are only 3 to 4 people in the office (on and off) as we leave our desks we have been taking our phones off the hook thinking this will give callers a busy tone. Apparently, they get a ring tone instead which is not what I'm after - I just need the busy tone. I have just set a simple ring group which is fine. Does anyone know how I can set engaged on busy at all handsets?

IP Logged

Fluffy100 GDPR opt-out	Re: BT VERSATILITY SETUP PROBLEM Reply #1 - Dec 13^th, 2011, 3:43pm Found it!!! Set Reject on Bust in 'Lines' setup and all's well.
Back to top	IP Logged

Lectrician Administrator Trade Member Author Offline Ask The Trades Posts: 8814 Total Thanks: 109 For This Post: 0 Braunton, North Devon United Kingdom Gender: Trade: Electrician	Re: BT VERSATILITY SETUP PROBLEM Reply #2 - Dec 13^th, 2011, 8:09pm Yep, thats it, so long as your ring group only contains the extensions you use (if you leave non-conected extensions in the ring group, the reject will not be inforced).
Back to top	Need to post a picture? Click HERE for info! IP Logged

suziestaar

GDPR opt-out

Total Thanks: 109
For This Post: 0

Re: BT VERSATILITY SETUP PROBLEM
Reply #3 - Jan 28^th, 2012, 4:27pm

Can someone help me? I have ten extensions on a Versitility System, all of which are V8 feature phones. Last night one of them started to show the message ISDN SERVICES instead of the normal menu. Now non of the buttons on the phone will work, no lines, no dialing tone and underneath this message is EXIT pointing to the first of the three buttons on the left hand side but when you press it nothing happens. Can anyone help me?

IP Logged

Lectrician Administrator Trade Member Author Offline Ask The Trades Posts: 8814 Total Thanks: 109 For This Post: 0 Braunton, North Devon United Kingdom Gender: Trade: Electrician	Re: BT VERSATILITY SETUP PROBLEM Reply #4 - Jan 28^th, 2012, 4:35pm Is it extension 20? If it appears to have locked up, I would be tempted to do a warm restart. Under the top flap of the CCU you will see a small round button on a square base. Press this and then wait 3 or 4 minutes.
Back to top	Need to post a picture? Click HERE for info! IP Logged

suziestaar GDPR opt-out Total Thanks: 109 For This Post: 0	Re: BT VERSATILITY SETUP PROBLEM Reply #5 - Jan 28^th, 2012, 4:39pm I'm really sorry if this sounds dim but does the CCU stand for Central Control Unit? Is this the black box which is on the wall? I've had a look and I cant seem to see a flat on it anywhere?
Back to top	IP Logged

suziestaar GDPR opt-out Total Thanks: 109 For This Post: 0	Re: BT VERSATILITY SETUP PROBLEM Reply #6 - Jan 28^th, 2012, 4:43pm its extension 27 - extension 20 is the programme extension
Back to top	IP Logged

Lectrician Administrator Trade Member Author Offline Ask The Trades Posts: 8814 Total Thanks: 109 For This Post: 0 Braunton, North Devon United Kingdom Gender: Trade: Electrician	Re: BT VERSATILITY SETUP PROBLEM Reply #7 - Jan 28^th, 2012, 5:04pm Is ext20 behaving as you would expect?
Back to top	Need to post a picture? Click HERE for info! IP Logged

suziestaar GDPR opt-out Total Thanks: 109 For This Post: 0	Re: BT VERSATILITY SETUP PROBLEM Reply #8 - Jan 28^th, 2012, 5:20pm yes its all working fine - just that one extension. I've tried to find the flap but there doesn't seem to be one so I'm assuming you mean remove the front/top panel ... where the CCU is located this isn't going to be an easy job so I might just wait until Monday and get an engineer in!
Back to top	IP Logged

Lectrician Administrator Trade Member Author Offline Ask The Trades Posts: 8814 Total Thanks: 109 For This Post: 0 Braunton, North Devon United Kingdom Gender: Trade: Electrician	Re: BT VERSATILITY SETUP PROBLEM Reply #9 - Jan 28^th, 2012, 5:25pm The cover with the logo on will lift upwards on a hinge, the reset button is inside this on the PCB.
Back to top	Need to post a picture? Click HERE for info! IP Logged

Pages: 1

(Moderator: Lectrician) - (Moderator Group: Board Moderator)

< Previous Topic | Next Topic >

Ask The Trades › DIY Forum › Alarms, Phones, Aerials, CCTV & Datacomms › BT VERSATILITY SETUP PROBLEM