A Friend of mine has a Door Entry System with PIN Code Entry and intercom to his Reception Desk. The system also has an Entry button at the reception desk which unlocks the door.

The Door entry panel has a Numeric Keypad with Enter and Cancel keys and a voice intercom grille. I could get a picture if it would help identify it.

The problem is that the company that installed the system has disappeared and my friend needs to change the PIN Code at regular intervals for insurance purposes.

Can anybody tell me how to reset the PIN number. The premises are in south Glasgow so even a reference to a company who services this sort of equipment would be a great help.

Hi Lurch. Yes, the info is very sketchy and I have asked for a picture of the panel which I will post here.

I am clutching at straws here in the hope that someone can recognise it from the description of the keypad and Enter/ Cancel keys.

I will post the piccy as soon as I get it....

Hi again Lurch. Problem solved..... it is a Videx VX800 as described here http://www.videx-security.com/product_detail.php?cat=57%2C39&id=388

There is a PDF giving programming instructions and under one of the other variants, there are wiring diagrams and full installation instructions.

I have passed these to my friend and he is going to get his maintenance electrician to do the necessary.

Many thanks.