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BT Versatility > Caller Display Issues (Read 2230 times)
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BT Versatility > Caller Display Issues
Jun 17th, 2010, 1:38pm
 
Hey there,

Just wondering if anyone can help?  

I've recently installed a Bt Versatility in our office, with the Analogue option - we have 3 lines and all have caller display paid for from our provider (virgin)

Although I've turned on the C DS from the:  System Programming > Lines > CDS detection  

The phones are still not displaying any of the numbers for incoming calls?   Have I missed something?

Your help is much appreciated.

Best wishes

J
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Lectrician
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Braunton, North Devon, United Kingdom
Braunton, North Devon
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Re: BT Versatility > Caller Display Issues
Reply #1 - Jun 18th, 2010, 7:51pm
 
What phones?  SLT or Feature Phones?

If SLT, are you seeing internal calls on the caller display?

When you say you have enabled them, you need to go to SYSTEM > LINES > PSTN PROGRAMMING > CDS DETECTION.

Select the lines you wish to enable.

It should be that simple!
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« Last Edit: Jun 18th, 2010, 7:51pm by Lectrician »  

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